Support & Help
Last updated: January 1, 2026
We're here to help. We resolve most questions quickly — please reach out before opening a chargeback so we can fix things directly.
Contact
- General support: support [at] amora [dot] live — response time ~24–48 hours
- Billing & refunds: billing [at] amora [dot] live
- Abuse / DMCA: abuse [at] amora [dot] live
- Privacy & data requests: privacy [at] amora [dot] live
Frequently asked questions
- How do I cancel my subscription? Account → Subscription → Cancel. Access continues until the end of the period; no renewal is charged. (Refund & Cancellation)
- What shows on my bank statement? A neutral, discreet descriptor — the nature of the Service is not shown.
- What are credits for? Generating images, voice, and video. Text chat is free. (Plans)
- Is payment secure? Yes — 256-bit SSL and adult-friendly processors. We never store your full card details.
- Can I delete my data? Yes — Account → Privacy, or email us. (Privacy Policy)
- I was charged but didn't receive credits. Email billing [at] amora [dot] live with the date and amount; we'll resolve it.
Age & safety
Amora is strictly 18+. All characters are AI-generated and fictional. See our Content Policy. To report content, email abuse [at] amora [dot] live.