Support & Help
Last updated: January 1, 2026
We're here to help. We resolve most questions quickly — please reach out before opening a chargeback so we can fix things directly.
Contact
- General support: support [at] amora [dot] live — response time ~24–48 hours
- Billing & refunds: billing [at] amora [dot] live
- Abuse / DMCA: abuse [at] amora [dot] live
- Privacy & data requests: privacy [at] amora [dot] live
Frequently asked questions
- Will Plus or Pro renew automatically? No. Access is prepaid for the selected period and ends on the date shown in your account. (Refund Policy)
- What shows on my bank statement? A neutral, discreet descriptor — the nature of the Service is not shown.
- What are credits for? Generating images and extended chat. Voice and video generation are not currently live. (Plans)
- Is payment secure? Crypto checkout is handled by NOWPayments over an encrypted connection. Amora does not store wallet private keys.
- Can I delete my data? Yes — Account → Privacy, or email us. (Privacy Policy)
- I was charged but didn't receive credits. Email billing [at] amora [dot] live with the date and amount; we'll resolve it.
Age & safety
Amora is strictly 18+. All characters are AI-generated and fictional. See our Content Policy. To report content, email abuse [at] amora [dot] live.